Privacy Policy for DeepRL AI Frontier
Effective Date:1/11/2024
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we
collect, use, store, and protect the personal information you provide when you use our Expert
Advisor (EA), DeepRL AI Frontier, or interact with our
services through the MetaTrader 5 platform. By purchasing or using our EA, you consent to the
practices described in this Privacy Policy.
This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR). If you are located in the European Union (EU), we respect your privacy rights and are committed to being transparent about the information we collect and how we use it.
1. Information We Collect
We collect various types of information to provide you with a better experience and to improve our products. The types of information we may collect include:
1.1 Personal Information
Email Address: To send you registration confirmation, product updates, support information, and promotional materials (if you opt-in).
Name: To personalize communication and assist with support requests.
Account Information: This includes your MetaTrader 5 account number (only if necessary for license verification or technical support).
1.2 Technical Information
Device Information: Information about the device and operating system used to run the EA, such as IP addresses, browser type, and language settings.
MetaTrader 5 Usage Data: Data related to the performance of the EA, including trading activity, trading volume, and execution times, to help improve the EA's performance.
1.3 Usage Information
2. Legal Basis for Processing Your Data
Under the GDPR, we are required to inform you of the legal basis for processing your personal data. We process your personal data based on the following legal grounds:
Contractual Necessity: We process your data to fulfill our contract with you, such as providing the EA, technical support, and updates.
Legitimate Interests: We process your data to improve our services, analyze usage, and enhance your experience with our product.
Consent: For certain types of processing, such as sending marketing communications, we will ask for your explicit consent. You may withdraw your consent at any time by contacting us or using the unsubscribe link in marketing emails.
3. How We Use Your Information
We use the information we collect in the following ways:
To provide and support our product: To deliver and update the EA, provide technical support, and address issues related to your account or use of the product.
To improve our services: To monitor the performance of the EA, gather insights, and make necessary updates or enhancements.
To communicate with you: To send updates, promotional offers, product announcements, and important notices regarding our product. You can opt-out of marketing emails at any time.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations, resolve disputes, or enforce our terms of service.
4. Your Data Protection Rights Under GDPR
If you are located in the European Union, you have the following rights under the GDPR regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Erasure: You have the right to request that we delete your personal data in certain circumstances (e.g., if it's no longer necessary for the purposes for which it was collected).
Restriction: You have the right to request that we restrict processing of your personal data in certain circumstances (e.g., while we verify your data).
Data Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer that data to another controller.
Objection: You have the right to object to the processing of your data, including for direct marketing purposes.
Withdraw Consent: If we rely on your consent for processing your data, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us at support@deeprlai.io.
5. How We Protect Your Information
We are committed to protecting your personal data. We implement appropriate technical, organizational, and administrative measures to ensure the security of your data, including:
Encryption: Sensitive data, such as your payment information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
Access Controls: We limit access to your data to authorized personnel only.
Regular Audits: We conduct regular security audits to assess and improve our data protection practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following:
Service Providers: We may share your data with third-party service providers (such as payment processors or cloud hosting services) who assist us in operating our business, provided they agree to handle your data in accordance with this Privacy Policy.
Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of DeepRL AI Frontier, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.
8. Third-Party Links
Our product and website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
11. Age Restriction
Our services, including the use of the DeepRL AI Frontier Expert Advisor (EA), are not intended for use by children under the age of 16. We do not knowingly collect personal data from individuals under the age of 16.
If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such data as quickly as possible.
If you are a parent or guardian and believe that your child has provided us with personal information, you may contact us to request that we delete this information.
If you are under the age of 18, you should only use this service with the involvement and consent of a parent or guardian.
By purchasing or using DeepRL AI Frontier, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Privacy Policy for DeepRL AI Frontier
Effective Date:1/11/2024
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we
collect, use, store, and protect the personal information you provide when you use our Expert
Advisor (EA), DeepRL AI Frontier, or interact with our
services through the MetaTrader 5 platform. By purchasing or using our EA, you consent to the
practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with a better experience and to improve our
products. The types of information we may collect include:
1.1 Personal Information
-
Email Address: To send you registration confirmation,
product updates, support information, and promotional materials (if you opt-in).
-
Name: To personalize communication and assist with
support requests.
-
Account Information: This includes your MetaTrader 5
account number (only if necessary for license verification or technical support).
1.2 Technical Information
-
Device Information: Information about the device and
operating system used to run the EA, such as IP addresses, browser type, and language settings.
-
MetaTrader 5 Usage Data: Data related to the performance
of the EA, including trading activity, trading volume, and execution times, to help improve the
EA's performance.
1.3 Usage Information
2. How We Use Your Information
We use the information we collect in the following ways:
-
To provide and support our product: To deliver and
update the EA, provide technical support, and address issues related to your account or use of
the product.
-
To improve our services: To monitor the performance of
the EA, gather insights, and make necessary updates or enhancements.
-
To communicate with you: To send updates, promotional
offers, product announcements, and important notices regarding our product. You can opt-out of
marketing emails at any time.
-
To comply with legal obligations: We may use your
information to comply with applicable laws and regulations, resolve disputes, or enforce our
terms of service.
3. How We Protect Your Information
We are committed to protecting your personal data. We implement appropriate technical,
organizational, and administrative measures to ensure the security of your data, including:
-
Encryption: Sensitive data, such as your payment
information, is encrypted during transmission using Secure Socket Layer (SSL) technology.
-
Access Controls: We limit access to your data to
authorized personnel only.
-
Regular Audits: We conduct regular security audits to
assess and improve our data protection practices.
However, no method of transmission over the internet or electronic storage is 100% secure. While we
strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your
information with the following:
-
Service Providers: We may share your data with
third-party service providers (such as payment processors or cloud hosting services) who assist
us in operating our business, provided they agree to handle your data in accordance with this
Privacy Policy.
-
Legal Requirements: We may disclose your information to
comply with legal obligations, enforce our terms, or protect the rights, property, or safety of
developer of DeepRL AI Frontier,it's affiliates and customers, or others.
-
Business Transfers: In the event of a merger,
acquisition, or sale of assets, your personal information may be transferred as part of the
transaction.
5. Your Data Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal
information. These rights may include:
-
Access to Your Data: You can request to view the
personal information we have on file for you.
-
Correction and Deletion: You can request to correct or
delete inaccurate or outdated information.
-
Opt-Out of Marketing: You can opt-out of receiving
marketing communications from us by following the unsubscribe instructions in our emails or
contacting us directly.
-
Data Portability: You may request a copy of your
personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at DeepRL AI
Frontier.
6. Third-Party Links
Our product and website may contain links to third-party websites or services. We are not
responsible for the privacy practices or content of these third-party sites. We encourage you to
read the privacy policies of any third-party sites you visit.
7. Children's Privacy
Our services are not intended for use by children under the age of 16, and we do not knowingly
collect personal information from children. If we become aware that we have collected personal
information from a child under 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated
policy on our website and update the effective date above. We encourage you to review this Privacy
Policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal
information, please contact us at:
By purchasing or using DeepRL AI Frontier, you acknowledge that you
have read, understood, and agreed to the terms of this Privacy Policy.